Passenger Protection Programs/Travel Insurance

The Berkely Group
300 Jericho Quadrangle
P.O. Box 9022
Jericho, NY 11753

Alaskatours.com offers Travel Protection Insurance designed exclusively for National Tour Association members, through The Berkely Group.  Berkley proudly designs and administers customized travel insurance programs for many of the most distinguished cruise lines and tour operators.  Each year over 1,500,000 travelers are protected by Berkeley-administered programs.

If you have any questions, please call us toll free at 866 317 3325. You may also contact Berkeley customer service directly at toll free (800) 388-1470.  For reference, the insurance Product Number for All Alaska Tours, Inc. / Alaskatours.com is NTA10 1/06,  and Producer/Location number 026022. 

Eligibility:  This plan is available for purchase only by United States and Canadian residents who have booked a tour with AlaskaTours.com.

If you are not a U.S. or Canadian resident, please click here for an alternative Travel Insurance Plans.  To print this page, click here.

IMPORTANT NOTES ON PURCHASING TRIP INSURANCE

If you would like to purchase Travel Insurance, please submit this information to us on the Reservations and Credit Card Authorization Form used when booking your tour.  Once received, we will charge your credit card and forward payment to the Berkely Group. Policy confirmation and information will be forwarded with your travel documents.  Payment for travel insurance is separate from your tour cost. Travel insurance must be purchased within 14 days of initial trip payment. The plan must be purchased for the full cost of the trip. Travel insurance is NOT refundable once purchased!

*Pre-existing conditions:  benefits will not be paid for any claims arising from any injury, sickness, or other condition affecting you, a traveling companion, or an immediate family member booked to travel with you which, within the 60-day period before your trip cancellation benefits began under this plan if this condition:

• first manifested itself, became acute, or had symptoms which would prompt a reasonable person to seek diagnosis, care, or treatment.

• required taking prescribed drugs or medicine, unless the condition for which the prescribed drug or medicine, unless the condition for which the prescribed drug or medicine was taken remained controlled without any change in the required prescription, or

• required treatment or treatment was recommended by a physician.

PLEASE NOTE:  all reasons for cancellation or interruption of Your Trip must first occur after Your effective date of benefits.  All protection plan fees are non-refundable.

The above Pre-existing Condition provision will be WAIVED if:

• You purchase the Enhanced Plan

• Your enrollment form is postmarked or Your phone sale is completed within 10 days of the date You make the deposit or initial payment of your trip

• You purchase coverage for the full cost of Your trip.

Other conditions:  (1) Plan must be purchased within 14 days of initial trip payment, and (2) plan must be purchased for the full cost of the trip.

Trip/Travel Delay:  If your plan includes “Trip Delay” or “Travel Delay” protection and the flights departing to, or returning from, your travel arrangements (tour, cruise or other) are substantially delayed, you may be entitled to reimbursement of the cost of catching up with your trip, or for the expenses resulting from delays returning home - up to the dollar limit specified in your plan.     

Reimbursable expenses may include additional airfare, meal and lodging expenses (if not provided by your airline). The coverage may also include reimbursement for the days of your trip that are missed, again, up to the trip delay coverage limit indicated in your plan description brochure. Per day limits may also apply. The trip delay coverage usually “kicks in” after delays of a specified number of hours, also indicated in your plan description.

Trip Cancellation/ Trip Interruption:  If your plan includes “Trip Cancellation/Trip Interruption” protection you may be entitled to reimbursement (up to the dollar limit specified in your plan)  if you are prevented from taking or completing your trip due to a covered reason.  Please refer to your Description of Coverage for further explanation.  

Baggage Protection:  If your plan includes “Baggage Protection” you may be entitled to reimbursement for loss, theft or damage to baggage and personal effects.  Additionally, you may be entitled for reimbursement for expenses of necessary personal effects purchased while at a destination other than your place of residence if your bag was delayed or misdirected by a Common Carrier for more than 24 hours from the time you arrived at the destination stated on your ticket.  You must be a ticketed passenger on a Common Carrier. The amount of the reimbursement is not to exceed the dollar limit specified in your plan.

Medical Protection:  If your plan includes “Medical Protection” you may be entitled to reimbursement for Emergency Evacuation, Repatriation of Remains and Accident and Sickness Medical Expense.  Please refer to your Description of Coverage for more details and plan dollar limits.

Reservations and Credit Card Authorization Form